Our guest today on the Success InSight Podcast is Tom Koulopoulos.
Tom is the Chairman of the Delphi Group, a 30-year-old Boston-based think tank and technology management advisory firm. He is the author of 12 books, and writes and speaks globally on the social, organizational, and human impact of technology.
Tom has a keen bird’s-eye view of healthcare. His observations and opinions dare to step outside of the box and take on many of healthcare’s challenges in ways that do not require elaborate political diatribes and dramatic changes in policy.
Tom exclaims that that enormous administrative friction within healthcare — for patients, healthcare providers, and insurers — is something that any business would strive to eliminate. And yet healthcare operates in a completely different ecosphere that has lost sight of best practices that could vastly improve it.
It is Tom's belief, that by partnering with Health Service Providers (HSPs) — who take on the many complex administrative tasks of healthcare — physicians, nurses, and clinicians are able to focus on care while HSPs focus on improving and innovating billing, claims, analytics, records, and patient management. The result is a new level of innovation at all levels of healthcare, from the patient experience to clinical outcomes.
Click here to find Reimagining Healthcare: How the Smartsourcing Revolution Will Drive the Future of Healthcare and Refocus It on What Matters Most, the Patient on Amazon:
You can learn more about Tom and his work by visiting his blog at https://tkspeaks.com and on his company website at https://delphigroup.com/. Click here to connect with Tom on LinkedIn.
The SuccessInSight Podcast is a production of Fox Coaching, Inc. and First Story Strategies.