Howard Fox: Hello everybody. This is Howard Fox for my cohost Randy Ford. This is the Success Insight podcast. I hope you are having a great start to your week and I am very happy to have back on the Success Insight podcast, Jim Moran. Jim is the president and founder of SimplifyISO.com. In fact, Jim was one of our first guests on a Success Insight podcast. And Jim, welcome to the podcast looking forward to chatting with you today about a subject that you know, I think it's certainly near and dear to my heart, but I was actually curious through your expertise in the ISO environment, the ISO space, how the topic of leadership apply. So thank you for agreeing to come back on and chat with us today.
Jim Moran: Well, thanks for inviting me, Howard. As you know, my connection with ISO goes back to 1992 and it's when you use the term near and dear to your heart, it's probably, it's been the main focus of my entire career for the last number of years and continues to be. It keeps growing more new standards committed every day to help organizations manage themselves better. And the interesting thing about this topic of leadership, when you look at ISO 9001, ISO 14001, ISO 45000, well I better tell what they are. When you look at ISO 9001 - the quality standard, ISO 14001 - the environmental standard, ISO 45001 - the health and safety standard, ISO 50001 - the Energy Standard, and ISO 27001 - the information security standard. Every single one of those standards, Howard has leadership in the dead center of the diagram explaining what the standards are, how the standard is put together. So leadership is honestly, the foundation that all of these standards are based on.
Howard Fox: You know, it's interesting as you kind of went right through that list, and also, as your evolution into the, I think it's safe to say it. You're an expert and ISO and these international standards and it's good to be an expert. What does leadership mean in the world of ISO standards, ISO certifications? What does it mean?
Jim Moran: Well, that's a huge question but I'll do the best I can that in order to get ISO for those listeners who aren't ISO certified and the organization has to put together, what's called a management system and then get a certified to it. In order to get certified, a third party comes in and audits them against the requirements of the standards I just mentioned. But as far as leadership goes, leadership is responsible for planning and guides, at least leadership should be guiding the planning. And that's a whole separate section called, its no surprise, planning, and leadership also helps determine what the organization will have available for it in terms of resources, which is a whole another section, section seven, it's called support,actually, that includes a infrastructure people, work environment, so on. But in order for an organization, you get certified, leaders have to demonstrate leadership and commitment.